Frequently Asked Questions
Everything you need to know about your barefoot journey.
How do I find the right size for barefoot shoes?
Barefoot shoes should fit differently than traditional footwear. We recommend measuring your foot length and adding 5-10mm of 'wiggle room' to ensure your toes can splay naturally. Check our detailed size guide on each product page.
Where do you ship and how long does it take?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. If your shoes aren't the perfect fit, you can initiate a return or exchange through our online portal.
Are Freet shoes vegan-friendly?
Many of our models are 100% vegan, utilizing high-quality synthetic microfibers and recycled materials. Please check the 'Materials' section on the specific product page for confirmation.
How should I clean and maintain my barefoot shoes?
Most of our mesh and synthetic shoes can be hand-washed with cool water and mild soap. We recommend air drying away from direct heat sources to preserve the integrity of the specialized outsoles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout.